These terms set out the rules that apply when you open an account, fund it, and use baje8's lobby — covering everything from how transactions are handled to what happens if something goes wrong. Access and eligibility depend on your local law and the eligible regions we serve.
Account ownership rules
Transaction responsibilities
Jurisdiction-dependent access
Content and conduct scope
POLICY POSTURE
How These Terms Operate on baje8
By creating and using a baje8 account, you accept these terms in full. They apply every time you log in, deposit via bKash, Rocket or Bank Transfer, browse the lobby, or contact support. If any part of these terms conflicts with how you understand your local law, the more restrictive rule applies — and access may not be available where local law restricts it. We may update these terms when our services or applicable requirements change. When that happens, we will post the revised version here and note the change date at the top. Continuing to use your account after an update means you accept the revised terms. You should check this page periodically if you want to stay current. These terms do not create a partnership, employment relationship, or agency arrangement between you and us. Your account is personal to you: you cannot transfer it, share credentials, or operate it on behalf of anyone else. Any activity recorded under your account credentials is your responsibility. We treat bKash, Rocket, and Bank Transfer transaction records in your account as the authoritative log of your deposit and withdrawal activity. If a discrepancy appears, raise it through the support route shown in your account before it ages beyond the review window we can practically examine.
bKash transactions
Rocket payments
Bank Transfer records
Account activity log
Policy update notices
WHAT IS COVERED
Scope: What These Terms Apply To
These terms cover four distinct areas of your baje8 relationship. Understanding which area applies to your situation helps you find the right policy section quickly.
Account Access
Rules covering registration, login, credential security and account suspension. Your account is yours alone — shared or compromised credentials are your responsibility to report and resolve through the account security route we publish.
Transactions
All deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall under this scope. The limits, verification steps and processing instructions shown in your account panel at the time of the transaction are binding.
Site Content
Game titles, odds, promotional notices and lobby copy are our content. You may not copy, scrape or redistribute them. RTP figures are shown only where the game or provider exposes them — we do not publish figures that are not sourced directly from the game.
Third-Party Services
Payment networks, game studios and any external links are not covered by these terms. Once a transaction leaves our platform to bKash, Rocket or a bank, their own terms govern. We are not liable for delays or errors originating outside our system.
YOUR CHOICES
Practical Steps Available Under This Policy
You have specific actions you can take under these terms — not just obligations. Your account keeps a transaction history you can review at any time: deposit records, withdrawal requests and any adjustments are logged and accessible from the history tab in your account panel. If you spot an entry that looks wrong, raise it with support before it falls outside the review window. Correcting account details — your registered mobile number, the bKash or Rocket number linked for withdrawals, or your email — is done through the account settings section shown when you log in. Follow the verification fields shown there; do not send credential changes over chat without using the verified account route. Questions about how a specific clause applies to you can be directed to support with the policy section referenced so the team can give you a precise answer rather than a general response.
Review Transaction Records
Open the history tab in your account to see a full log of bKash, Rocket and Bank Transfer activity. Each entry shows the date, amount and status as recorded on our system.
Correct Account Details
Update your registered mobile number or linked wallet number through account settings. The fields and verification steps shown there are the authoritative route — changes made another way may not be processed.
Raise a Policy Question
If a specific clause is unclear, contact support and reference the section by name. Giving us the exact clause helps the team respond with a precise answer rather than a general one.
Request Account Review
If you believe an account action was taken in error, submit a written request through the support route in your account. Include the date and transaction ID where relevant so we can locate the correct record.
CONTACT ROUTES
How to Reach Us About These Terms
For any terms-related question, use the contact routes published in your account. We do not discuss account-specific policy matters over unverified channels.
Live Chat
The chat widget in your account is the fastest way to ask about a specific clause, flag a transaction dispute, or request clarification on access eligibility for your region.
Email Support
For written correspondence — including formal policy questions, account correction requests and dispute submissions — use the support email address shown in your account's help section.
Account Help Centre
The help centre in your account covers common terms questions with published answers. Check there first for questions about transaction scope, account ownership rules and wallet verification steps.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention
These are the practical standards we apply to how your account data and activity are managed under these terms.
Account Data Retention
We keep account records — including transaction logs for bKash, Rocket and Bank Transfer activity — for the period required by applicable policy and reasonable dispute resolution needs. You can request a summary through support.
Cookies and Session Data
We use session cookies to keep your account login active and to maintain your lobby state across pages. You can clear cookies from your browser settings at any time; doing so will end your current session.
Account Security Steps
Your credentials are your responsibility. Use a strong, unique password and do not share your login details. If you think your account has been accessed without your permission, contact us immediately through the chat route in your account.
Requesting Policy Changes
If you want to request a correction to how we hold your information, or ask about the basis on which we process it, email the address in your account's help section with your account ID and the specific request.
TERMS FAQ
Common Questions About These Terms
These are the questions we get most often about how baje8's terms work in practice — covering eligibility, account rules, transaction records and how to raise a concern.
Do these terms apply to me if I am in Bangladesh?
Access and eligibility depend on your local law and the eligible regions we serve. These terms apply to accounts opened and used where the platform is accessible. If local law in your area restricts this type of service, those restrictions take precedence over anything stated here.
What happens to these terms if baje8 updates them?
We post the revised version on this page and note the update date at the top. Continuing to use your account after an update constitutes acceptance of the revised terms. We do not send individual notifications for every change, so checking this page periodically is your responsibility.
Can I share my baje8 account with someone else?
No. Your account is personal and non-transferable under these terms. All activity recorded under your credentials is your responsibility. If you share access and a dispute arises, the account log is the record we work from — we cannot attribute activity to a third party after the fact.
How do I dispute a transaction recorded on my account?
Open the history tab in your account to locate the entry, then raise it through live chat or support email with the transaction date and ID. Include the bKash, Rocket or Bank Transfer reference if you have it. Disputes raised within a reasonable timeframe after the transaction are much easier to investigate.
What is outside the scope of these terms?
Third-party services — including bKash, Rocket and Bank Transfer payment networks and game studios — operate under their own terms once your activity leaves our platform. We cover what happens within your baje8 account; we are not liable for delays or errors that originate outside our system.
How long does baje8 keep my account records?
We retain transaction records and account activity logs for the period needed for dispute resolution and applicable policy compliance. You can request a summary of your records through the support email shown in your account's help section at any time.