Mobile / Sports
baje8 is clear about what information we collect from you, why we collect it, and how it is stored and used within your account. Access to our platform and the scope of this policy depend on your local law and eligible regions.
When you open an account with us, we collect information that is needed to operate and verify that account. This includes your registration details, login activity, device type and the payment methods you connect — such as bKash, Rocket or Bank Transfer. We collect this information to process your transactions, maintain your account record and respond to any queries you raise with our support team. We do not sell your personal data to third parties for marketing purposes. Information shared with payment processors is limited to what those processors need to complete a transaction you initiate. Your data is stored on systems with access controls in place. Retention periods apply: we hold account data for as long as your account remains active and for a further period required by our internal compliance process. If you close your account, we will handle your remaining data in line with the retention terms set out in this policy. Any material change to this policy will be communicated through a notice in your account area before the change takes effect. This policy applies to your use of baje8 where access is permitted under local law and eligible regions.
This policy covers the data we process across four distinct areas of your relationship with us. Understanding what falls inside and outside the scope helps you know where to direct a data question.
All data tied to your account login, registration details and authentication history falls inside this policy. We process this information solely to maintain your account and verify your identity when you sign in.
Payment records for deposits and withdrawals made through bKash, Rocket or Bank Transfer are covered. We share only the data a payment processor requires to complete the specific transaction you authorise; no broader data sharing occurs.
Your browsing behaviour within the platform — pages viewed, games opened, session duration — is logged for account security and service improvement. This data is not linked to your name for external marketing purposes.
Links to external sites or services sit outside this policy. Once you leave our platform, the privacy practices of those third parties apply. We recommend reviewing any external policy before submitting personal information there.
You have practical options available to you in relation to the personal data we hold. Reviewing your records is the natural starting point — your account area shows your registration details, transaction history and the payment methods currently linked. If any detail is incorrect, you can update it directly through the account settings page; for fields that are not editable there, raising a request through our support channel is the correct route. You can also ask us what categories of data we hold about you, why we hold them and for how long. We will respond to that kind of request through the same support route. If you decide to close your account and want to understand what happens to your data afterward, ask our team directly — we will walk you through the retention steps that apply in your case. Access to these rights and the extent to which they apply may vary depending on your local law and the eligible region through which you access the platform.
Open your account area to see the registration details, payment methods and transaction history we hold for you. Everything visible there reflects the current record we maintain.
Update editable fields directly in account settings. For information that cannot be changed through the self-service page, contact our support team with the correction you need and we will process it.
Send a written request through our published support route if you want to know what categories of data we hold, the basis we hold it on, or how long our retention period runs for your account.
If you choose to close your account, ask support to confirm the data retention steps that follow. We will explain what is deleted, what is retained and for how long, in line with this policy.
For any question about how we handle your data — whether that is a correction request, a question about retention or a concern about a specific transaction record involving bKash, Rocket or Bank Transfer — use the published contact routes below. We aim to respond through the same channel you used to reach us.
Open the live chat widget from any page while signed in. Describe your data question and our team will direct it to the right handler. This is the fastest route for account-specific queries.
Send a written request to our published support email address. Include your registered account details so we can locate your record without asking for additional verification steps.
The help centre, accessible from your signed-in account menu, contains published articles on data handling, payment record access and how to submit a formal data request if you need one.
We apply access controls to the systems where your data is stored. Account sessions are protected, and payment data passed through bKash, Rocket or Bank Transfer is handled only within the transaction flow you initiate — it is not stored in a form that extends beyond that purpose. Cookies are used to maintain your session, remember your account preferences and support security checks. You can adjust cookie preferences through your browser settings; note that disabling certain cookies may affect how pages function in your account area. For data retention, records are kept while your account is active and for the period our compliance process requires after closure. If you want to request a change to your data or raise a concern, the contact routes listed in the support section of this policy are the correct starting point.
Systems that store your account data and payment records operate under access controls that restrict who can view or modify them. We review these controls as part of our standard account security process.
Cookies support your session, account preferences and security checks. You manage cookie preferences through your browser. Some account features rely on session cookies to function correctly while you are signed in.
We keep your account record while your account is active. After closure, data is retained for the period required by our internal compliance process, then handled in line with the deletion steps set out in this policy.
To request a correction, deletion or data export, reach us through the published support routes — live chat, email or the help centre. We will confirm receipt and explain the next step from our side.
These are the questions we hear most often about how baje8 handles your data. If your question is not covered here, the support routes in the contact section of this page are the right place to ask.
We collect the details you enter at registration — name, contact information and the payment method you connect, such as bKash, Rocket or Bank Transfer. We also log device type, login activity and session data to maintain your account and support security checks.
We share data only where it is necessary to process a transaction you initiate — for example, passing payment details to bKash or Rocket to complete a deposit. We do not sell your personal data to external parties for marketing or profiling purposes.
Your data is retained while your account remains active. After you close your account, we keep the record for a further period required by our internal compliance process. Ask our support team for the specific retention steps that apply to your account.
Yes. Your account area shows your registration details, linked payment methods and transaction history. For a broader record of the categories we hold, send a written request through live chat or email support and we will respond with the relevant details.
Editable fields can be updated directly in your account settings page. For information you cannot change there — such as registered name or identity details — contact our support team through live chat or email, explain the correction needed, and we will process it.
This policy applies to your use of our platform where access is permitted under your local law and eligible regions. If you are unsure whether access is permitted in your location, you should check your local regulations before proceeding.